Privacy Policy
Caspian Crown Caviar LTD aka Cut Caviar
277-279 Chiswick High Rd., Chiswick, London W4 4PU
Who we are
Caspian Crown Caviar LTD (referred to as “Cut Caviar,” “we,” “us,” or “our” in this policy) takes your privacy very seriously and will always act in accordance with the law and this privacy policy when we use your personal information. We’re committed to safeguarding your information regardless of where you visit us from.
Data Controller
Cut Caviar is a limited company registered in England at 277-279 Chiswick High Rd, Chiswick, London W4 4PU with a company number of 13448295 and is the controller in respect of your use of this site.
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us at [email protected].
Third-party links
Our websites may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites, so please refer to their privacy policies, which will govern the use of your data by these other sites.
What personal information we collect
- Basic contact details: name, address, phone number, email address.
- Order information: billing address, shipping address, payment confirmation, email address, phone number.
- Account information: username, password, security questions.
- Shopping information: items viewed, added to cart, or wish list.
- Customer support information: messages sent through our Services.
- Marketing and communications data.
- Location information: IP address and GPS.
- Email communications: timestamp, link access, unsubscribe preferences.
Marketing and Advertising
- Email marketing – Sending personalized messages, promotions, and newsletters with your consent.
- Mobile notifications – Promotional push notifications or alerts (can be deactivated in device settings).
Cookies and Usage Data
We collect information about how you use our services through cookies, pixels, and similar technologies. This includes your web browser, internet connection, and IP address.
Types of Cookies
- Strictly necessary cookies – Required for the website to function properly.
- Functional cookies – Remember settings such as location and language.
- Analytical and performance cookies – Help us understand user behavior and improve the website.
- Targeting cookies – Track user behavior to provide personalized ads.
For more details on Shopify cookies, see Shopify Cookie Policy.
Sharing of Your Personal Information
In the event of a company merger, we will notify you and provide options regarding your data. If our store moves to a different provider, we will inform you before transferring your personal information.
Retention of Personal Information
| Type of Record | Retention Period |
|---|---|
| Personal information for prospects | 3 years from sign-up (extended if purchases or interactions occur). |
| Marketing sign-ups | 3 years from account creation (extended if purchases or interactions occur). |
International Transfers of Personal Data
We may transfer your personal information outside of the EU for service fulfillment, payment processing, and support services. We take steps to ensure your data is treated securely and in accordance with applicable laws.
Your Data Protection Rights
- Right of access – Request copies of your personal information.
- Right to rectification – Request corrections to inaccurate data.
- Right to erasure – Request deletion of your personal data in certain cases.
- Right to restrict processing – Request to limit the use of your data.
- Right to object – Object to processing under certain circumstances.
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Changes to this Policy
We may update this policy from time to time to reflect legal or business changes. This version was last updated in March 2025.